About Us
“With ICAS, I can… make a difference by supporting people with a disability to develop their independence and make their own choices. The greatest joy we have is when our clients no longer need our services because they can do it for themselves.”
Individualised Community Access Services (ICAS) has been supporting and transforming lives for over 25 years, long before the NDIS existed. We have a proven track record in the industry and have a real passion and heart for making a difference in an individual’s life.
ICAS was built on the foundations of George Ratnavale, who started the business in 1997 and actively supported many people with a disability throughout the Brisbane region until his retirement in 2021.
Upon retirement, George handpicked longtime friends and colleagues, Chris and Sarah Smith, to continue his legacy and carry on ICAS’ mission.
With a wealth of knowledge and lived experience, Chris and Sarah have a strong desire to see everyone reach their full potential, and firmly believe that in doing so, they honour Christ their Lord (Matthew 25:40).
ICAS achieves this by providing relevant information, options and assistance to find and build support networks to meet your needs.
At ICAS, you, the individual, are the heart of all that we do.
We develop tailored supports for each individual, acknowledging we are all uniquely created. Life is not a one size fits all mould, so we seek to understand your personal lived experience and varied abilities in light of your NDIS goals. Our tailored supports are as unique as you!
We have long term staff, long term clients and a proven track record for providing meaningful support.
Getting Started is Easy
Connect With Us
Share with us how we can assist you.
We Contact You
We’ll be in touch to understand your needs better.
Contact Us
If you’d like to know more, please reach out to us.
Email us directly
support@icasau.com
Call us
Phone 0499 994 987
9am-5pm Monday to Friday
Write to us
PO Box 203
North Lakes QLD 4509